Head of IT Workplace Department | Referatsleitung (m/w/d) im Bereich IT-Arbeitsplatz
Bundesverwaltungsamt
Job Summary
As the Head of the IT Workplace Department at the Federal Office of Administration (BVA), you will lead and steer three distributed units responsible for the ongoing development and standardization of workplace IT. Your day-to-day responsibilities include executing the BVA's IT strategy, representing the department in high-level committees, and managing personnel, finances, and organizational tasks. You will oversee the client infrastructure and service desk management while acting as the primary point of contact for external IT service providers, including handling complex negotiations and escalations. This role is unique as it offers the opportunity to shape the digital infrastructure of a major federal authority, balancing technical oversight with strategic leadership. You will work in a collaborative environment that values diversity and offers flexible working conditions, including home office options. Ideal candidates will combine strong IT leadership experience with the ability to navigate the complexities of public administration, ensuring effective service delivery for thousands of employees across multiple locations.
Required Skills
Education
Master's degree or Diploma in Computer Science; OR a degree in Economics or Public Administration with relevant professional experience.
Experience
- 3 years of professional experience in IT team leadership
- 3 years of professional experience in leading distributed/remote teams
- 3 years of professional experience in managing external IT service providers
- 1 year of professional experience in IT project and process management related to business process digitalization
- 5 years of professional experience in Client Lifecycle Management and Service Desk Management (alternative requirement)
- 1 year of professional experience in economical management regarding innovative IT workplace provision in federal administration
Languages
Additional
- Must be willing to undergo a federal security clearance (SÜG). Unrestricted willingness to travel for business is required. Must be eligible for employment in the German public service (TVöD/BBesO). Proof of equivalence required for foreign degrees.
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