Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will play a vital role in maintaining stable IT operations within a diverse system landscape. Your day-to-day responsibilities include providing onsite support and performing IMAC/D (Install, Move, Add, Change, Dispose) services for end-user devices. You will be responsible for the installation, configuration, and integration of hardware and software, as well as managing printers in multi-vendor environments. A key part of your role involves analyzing and resolving complex technical issues through 1st and 2nd level support, ensuring all work is documented and completed within defined Service Level Agreements (SLAs). This position is ideal for a customer-oriented professional who thrives in a team-based environment and enjoys hands-on troubleshooting. You will be joining a leading IT service provider, benefiting from a stable, long-term career path, professional development opportunities, and a supportive work environment that values both technical expertise and service excellence.