Customer Support Technician | Techniker Customer Support (m/w/d)

Job Summary

As a Customer Support Technician at a global leader in energy technology, you will play a pivotal role in supporting the energy transition through intelligent digital and analog solutions. Your day-to-day responsibilities will involve conducting technical training for OEM customers to ensure adherence to operating manuals, managing the introduction of new products, and providing hands-on support for assembly and commissioning. You will act as a key technical interface, analyzing customer value chains, documenting field insights, and developing concepts for process optimization. This role is ideal for a systematic, service-oriented professional who thrives in a collaborative, family-run international environment. You will be instrumental in ensuring that technical standards are maintained while building strong relationships with OEM partners globally. The position offers a unique opportunity to influence product development and assembly quality while working within a highly stable and innovative industry sector.