IT Support Specialist | Mitarbeiter (m/w/d) IT Support

Job Summary

As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of IT systems for an international family-owned business in the Aulendorf area. Your day-to-day responsibilities include managing 1st and 2nd-level support requests, both on-site and remotely. You will be responsible for the installation, configuration, and maintenance of hardware and software components, as well as documenting incidents within the helpdesk ticketing system. Additionally, you will assist with system rollouts, software updates, and user training, while troubleshooting client and application issues. This position is ideal for a service-oriented professional who excels at communication and problem-solving. The role offers a supportive environment with a focus on professional development, flexible working hours including home office options, and a modern, ergonomic workspace, making it a unique opportunity to grow your career within a stable, international company.