IT Support Specialist | Mitarbeiter (m/w/d) IT Support

Schmieder GmbH Unternehmensberatung

Altshausen, Baden-Württemberg, Deutschland
Published Apr 30, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of IT systems for an international family-owned business in the Aulendorf area. Your day-to-day responsibilities include managing 1st and 2nd-level support requests, both on-site and remotely. You will be responsible for the installation, configuration, and maintenance of hardware and software components, as well as documenting incidents within the helpdesk ticketing system. Additionally, you will assist with system rollouts, software updates, and user training, while troubleshooting client and application issues. This position is ideal for a service-oriented professional who excels at communication and problem-solving. The role offers a supportive environment with a focus on professional development, flexible working hours including home office options, and a modern, ergonomic workspace, making it a unique opportunity to grow your career within a stable, international company.

Required Skills

Education

Completed vocational training in an IT-related field or equivalent qualification

Experience

  • Professional experience in an IT support or helpdesk environment
  • Experience in roles such as IT specialist, helpdesk technician, or digital management assistant
  • Practical experience in hardware and software maintenance and troubleshooting

Languages

German (Basic)

Additional

  • Valid work permit for Germany required.