Client Management Specialist | Mitarbeiter Clientmanagement (m/w/d)

Job Summary

As a Client Management Specialist at FERCHAU, you will play a pivotal role in ensuring the seamless operation of IT infrastructure for internal stakeholders. Your day-to-day responsibilities include managing and resolving hardware and software incidents through a ticketing system, performing remote and on-site troubleshooting, and providing technical support to employees across various departments. You will also be responsible for the physical setup and configuration of hardware, documenting solutions in the internal knowledge base, and maintaining accurate asset information. This position is ideal for a service-oriented professional who excels at problem-solving and enjoys working in a collaborative environment. You will be part of a leading European technology service platform, offering a stable, long-term career path with extensive opportunities for professional development and a comprehensive benefits package.