Senior Expert Operations & Digital Transformation | Senior Expert Operations & Digital Transformation (m/w/d)

Deutsche Post AG Zentrale

Bonn, Nordrhein-Westfalen, Deutschland
Published Apr 28, 2026
Full-time
Permanent

Job Summary

As a Senior Expert in Operations & Digital Transformation at DHL Group, you will play a pivotal role in modernizing the Legal Services department for the DACH region. Your day-to-day responsibilities involve designing and implementing Legal Operations strategies, optimizing processes, and integrating digital tools to enhance efficiency. You will act as a bridge between global standards and regional requirements, ensuring that the legal team operates with data-driven insights through KPIs and sophisticated reporting. You will also lead change management initiatives, providing training and support to facilitate the adoption of new systems. This role is ideal for a professional with a strong background in process optimization and digital transformation who thrives in a collaborative, international environment. You will work closely with IT, Finance, and Procurement to drive the future of legal operations, making this a unique opportunity to shape the operational landscape of a global logistics leader.

Required Skills

Education

University degree in Business Administration, Business Informatics, or a comparable qualification.

Experience

  • Several years of professional experience in process optimization and/or operations and transformation environments.
  • Professional experience in Legal Services or a related corporate legal environment is highly preferred.
  • Demonstrated experience in applying and developing target operating models.
  • Proven experience in utilizing data analytics, KPIs, and reporting structures to drive operational improvements.

Languages

German (Fluent)English (Fluent)

Additional

  • Must be eligible to work in Germany. Position is based in Bonn, Germany, with up to 3 days per week of remote work flexibility.