IT Support Specialist | IT-Supporter (m/w/d) - Referenznummer: 280426-1-MÜN
BFI Informationssysteme GmbH
Job Summary
As an IT Support Specialist at the BFI corporate group, you will play a vital role in ensuring seamless IT operations for our clients. Your day-to-day responsibilities will include handing over hardware to users, providing system briefings, and performing essential function tests. You will be the first point of contact for troubleshooting, where you will analyze errors, provide initial solutions, and document incidents within the ticketing system. Additionally, you will be responsible for maintaining asset data. This role is ideal for individuals who enjoy working in diverse project environments and are looking to build valuable professional experience. We offer a supportive environment with opportunities for professional development and potential transition into permanent roles with our client companies, making this an excellent opportunity for both experienced professionals and career changers.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or equivalent qualification.
Experience
- Professional experience in user support
- Demonstrated technical proficiency in IT support environments
- Experience with ticketing systems for incident management
- Experience in hardware setup and user instruction
Languages
Additional
- Valid work permit for Germany required. Must be able to work at the Münster location.
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