Onsite IT Support Specialist | Onsite Supporter (m/w/d)

Job Summary

As an Onsite IT Support Specialist in Gernsbach, you will serve as the primary technical contact, ensuring system stability and providing rapid assistance for IT challenges. Your day-to-day responsibilities include managing first and second-level support requests, collaborating with internal teams and external service providers, and maintaining detailed technical documentation. You will also be responsible for repairing software and images for desktops and Virtual Desktop Infrastructure (VDI), while proactively identifying process improvements. The role requires a structured approach to troubleshooting and reporting. This position is ideal for a professional with a background in IT system integration who thrives in a service-oriented environment. You will work for a leading IT consultancy, with the role offered as temporary employment with the option for permanent takeover. The position provides a supportive environment with professional coaching, clear career development, and comprehensive benefits.