IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a vital role in ensuring the seamless operation of IT infrastructure for our clients. Your day-to-day responsibilities will involve providing 1st and 2nd level support, troubleshooting hardware and software issues, and configuring workstations, printers, and mobile devices. You will be responsible for installing operating systems and applications, as well as documenting all support cases within the ticketing system. Success in this role requires a strong service-oriented mindset, the ability to work collaboratively with both internal teams and external service providers, and a proactive approach to problem-solving. This position offers a unique opportunity to work on diverse projects across various industries, providing a dynamic environment where you can take on responsibility, contribute your own ideas, and benefit from structured professional development programs within a team that values innovation and technical excellence.