IT Onsite Support Technician | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

In this role, you will provide essential hands-on IT support to employees, acting as the primary point of contact for technical issues on-site. Your daily responsibilities include the assembly, maintenance, and replacement of end-user hardware such as PCs, notebooks, monitors, and printers. You will assist in configuring software and operating systems, maintain meeting room presentation equipment, and perform basic network cabling tasks. Additionally, you will manage incident documentation within a ticketing system and coordinate closely with central IT teams. This position is ideal for an organized and service-oriented professional who enjoys direct interaction with users and troubleshooting technical challenges in a dynamic environment. You will be part of a collaborative team at FERCHAU, with opportunities to contribute your own ideas and engage in professional development programs, ensuring you stay at the forefront of technology while supporting impactful projects for renowned clients.