IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a crucial role in maintaining seamless operations for our clients. Your day-to-day responsibilities include providing comprehensive IT user support for hardware and software issues, setting up and maintaining workstations, printers, and mobile devices. You will be responsible for installing operating systems and software solutions, performing troubleshooting in both first and second-level support, and managing support requests within a ticketing system. Furthermore, you will act as a key point of contact, coordinating with external partners and internal IT departments to resolve technical challenges. This position is ideal for an ambitious professional who thrives in a collaborative environment and is passionate about technology. You will have the opportunity to take on responsibility, contribute your own ideas, and benefit from diverse professional development programs, all while working within a team that values innovation and excellence.