IT Service Manager | IT Service Manager (m/w/d)

Job Summary

As an IT Service Manager, you will play a pivotal role in shaping and advancing IT service management practices. Your day-to-day responsibilities include defining, implementing, and optimizing ITSM processes in alignment with ITIL standards, while collaborating closely with operational IT teams to standardize service delivery. You will act as a key communicator, bridging the gap between technical teams and stakeholders, and will be responsible for maintaining process documentation and driving the digitalization and automation of service workflows. This position is ideal for a professional with a strong background in process design and business-IT alignment who thrives in a collaborative, innovation-driven environment. You will be supported by a company that values professional growth, offering a diverse range of projects across various industries, alongside comprehensive benefits and a culture focused on continuous development and technological advancement.