IT Operations Coordinator | Koordinator IT Operations (m/w/d)

REWE Group

Köln, Nordrhein-Westfalen, Deutschland
Published Apr 27, 2026
Full-time
Permanent

Job Summary

As an IT Operations Coordinator at a leading retail group, you will serve as the primary point of contact for 1st-level support, managing and classifying incident reports for central wholesale applications. You will act as a vital technical bridge between business departments (purchasing, logistics, commercial) and IT implementation teams. Your daily responsibilities include ensuring effective functional and integration testing before product releases, maintaining process documentation, and conducting user training to optimize system usage. This role is ideal for a communicative professional who enjoys working at the intersection of business processes and IT. The position offers a dynamic environment within a major European retail and tourism group, providing opportunities to shape key operational workflows in a permanent, full-time capacity with a strong focus on professional development and work-life balance.

Required Skills

Education

Bachelor's degree in Business Administration, Business Informatics, or a comparable professional qualification with advanced training.

Experience

  • 3-5 years of professional experience in a comparable role involving interface management, support, and process optimization.
  • Experience working at the intersection of business departments and IT teams.
  • Experience in supporting enterprise applications within a wholesale or retail environment.

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Cologne (50933). Italian language skills are considered an advantage.