IT Operations Coordinator | Koordinator IT Operations (m/w/d)

Job Summary

As an IT Operations Coordinator at a leading retail group, you will serve as the primary point of contact for 1st-level support, managing and classifying incident reports for central wholesale applications. You will act as a vital technical bridge between business departments (purchasing, logistics, commercial) and IT implementation teams. Your daily responsibilities include ensuring effective functional and integration testing before product releases, maintaining process documentation, and conducting user training to optimize system usage. This role is ideal for a communicative professional who enjoys working at the intersection of business processes and IT. The position offers a dynamic environment within a major European retail and tourism group, providing opportunities to shape key operational workflows in a permanent, full-time capacity with a strong focus on professional development and work-life balance.