Student Assistant IT Support and IT Services | Werkstudent IT-Support und IT-Services / Service Desk (all genders)

Fraunhofer-Gesellschaft e.V. Zentrale München

Dortmund, Nordrhein-Westfalen, Deutschland
Published Apr 23, 2026
Full-time
Fixed-term

Job Summary

As a Student Assistant in IT Support and Service Desk at the Fraunhofer Institute for Software and Systems Engineering ISST, you will play a vital role in maintaining a stable and secure IT environment for cutting-edge research. You will serve as the primary point of contact for staff, resolving technical issues, and managing the maintenance of Linux and Windows workstations. Your day-to-day responsibilities include installing and configuring software and operating systems, managing cloud and remote environments, and assisting with server infrastructure maintenance. The position requires a student currently enrolled in Computer Science, IT Management, or a related field, with a strong interest in system administration and troubleshooting. This role is unique as it offers the opportunity to support high-level applied research in a collaborative, modern environment that prioritizes flexibility for your academic commitments. You will gain hands-on experience with diverse technologies while working within a dedicated 6-person IT team.

Required Skills

Education

Current enrollment in a degree program related to Computer Science, Business Informatics, Applied Computer Science, or IT Management.

Experience

  • Currently enrolled in Computer Science, IT Management, or related field
  • Basic knowledge and interest in Linux and Windows operating systems
  • Professional experience in IT support or service desk (preferred)
  • Interest in cloud services, virtualization platforms, and container technology

Languages

German (Fluent)English (Fluent)

Additional

  • Must be a currently enrolled student. Ability to work 12-19 hours per week. Regular on-site presence at the Dortmund location is required for effective IT troubleshooting, with some potential for mobile/remote work.