Student Assistant IT Support and IT Services | Werkstudent IT-Support und IT-Services / Service Desk (all genders)
Fraunhofer-Gesellschaft e.V. Zentrale München
Job Summary
As a Student Assistant in IT Support and Service Desk at the Fraunhofer Institute for Software and Systems Engineering ISST, you will play a vital role in maintaining a stable and secure IT environment for cutting-edge research. You will serve as the primary point of contact for staff, resolving technical issues, and managing the maintenance of Linux and Windows workstations. Your day-to-day responsibilities include installing and configuring software and operating systems, managing cloud and remote environments, and assisting with server infrastructure maintenance. The position requires a student currently enrolled in Computer Science, IT Management, or a related field, with a strong interest in system administration and troubleshooting. This role is unique as it offers the opportunity to support high-level applied research in a collaborative, modern environment that prioritizes flexibility for your academic commitments. You will gain hands-on experience with diverse technologies while working within a dedicated 6-person IT team.
Required Skills
Education
Current enrollment in a degree program related to Computer Science, Business Informatics, Applied Computer Science, or IT Management.
Experience
- Currently enrolled in Computer Science, IT Management, or related field
- Basic knowledge and interest in Linux and Windows operating systems
- Professional experience in IT support or service desk (preferred)
- Interest in cloud services, virtualization platforms, and container technology
Languages
Additional
- Must be a currently enrolled student. Ability to work 12-19 hours per week. Regular on-site presence at the Dortmund location is required for effective IT troubleshooting, with some potential for mobile/remote work.
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