Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing professional onsite IT support for a leading European IT service provider located near Potsdamer Platz, Berlin. The successful candidate will be responsible for day-to-day technical operations, including ticket management, hardware installation and maintenance (IMAC services), and the lifecycle management of notebooks and mobile devices. You will act as the primary point of contact for onsite troubleshooting, equipment issuance, and technical assistance during both in-person and remote meetings. The position requires a customer-oriented professional capable of working in a rotating shift system (early and late shifts) between 7:00 and 19:00. This is an excellent opportunity to work within a large-scale, innovative IT environment with strong potential for permanent placement, modern workspaces, and a supportive team structure. The role demands technical proficiency in system integration and a high level of reliability in solving complex hardware and software issues on-site.