Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will be responsible for ensuring the seamless operation of IT systems within a diverse environment. Your day-to-day tasks include providing onsite support and managing IMAC/D (Install, Move, Add, Change, Dispose) services for various end-user devices. You will handle the installation, configuration, and integration of hardware and software, manage printer fleets in a multi-vendor environment, and resolve technical issues through first and second-level support while adhering to strict Service Level Agreements (SLAs) via ticketing systems. This role is ideal for a professional with a background in IT system integration who excels at client-facing interactions. You will be working for a leading German IT service provider, benefiting from a stable, permanent contract, professional development opportunities, and a structured work environment. The position offers a unique chance to support a massive infrastructure of over 600,000 workstations, providing both technical challenge and long-term career prospects.