IT Help Desk Support Specialist | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Akkodis Germany Tech Experts GmbH

Nürnberg, Mittelfranken, Bayern, Deutschland
Published Apr 23, 2026
Full-time
Permanent

Job Summary

As an IT Help Desk Support Specialist, you will play a vital role in maintaining and optimizing IT systems for our clients. Your daily responsibilities will involve providing technical support via phone, email, and remote access, managing incoming requests through a ticketing system, and assisting with larger-scale IT projects such as system migrations and hardware rollouts. We are looking for a proactive professional with a background in IT system integration and a solid foundation in Windows environments. This position is ideal for someone who enjoys a collaborative team environment, values continuous professional development, and appreciates the flexibility of hybrid work models. You will be part of a global consulting network, working in a dynamic atmosphere that emphasizes both technical excellence and team spirit.

Required Skills

Education

Vocational training as an IT specialist for system integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT support
  • Experience with IT system maintenance and ticket processing

Languages

German (Fluent)

Additional

  • Work permit for Germany required. Ability to work in a hybrid model with partial home office options.