IT Administrator 2nd Level | Administrator (m/w/d) 2nd Level

Akkodis Germany Tech Experts GmbH

Roth, Mittelfranken, Bayern, Deutschland
Published Apr 23, 2026
Full-time
Permanent

Job Summary

As an IT Administrator (2nd Level), you will play a crucial role in maintaining and optimizing the IT infrastructure for our client in the Roth district. Your day-to-day responsibilities will involve analyzing and resolving complex incidents and requests escalated from the 1st level support team. You will be responsible for the administration, maintenance, and security of Windows-based server environments and Microsoft infrastructures, including Exchange and Microsoft 365. Additionally, you will perform system updates, manage patches, and contribute to IT projects such as migrations and rollouts. You will also be responsible for maintaining technical documentation to support internal knowledge management. This role is ideal for a structured, analytical professional who thrives in a collaborative environment and enjoys working with both internal teams and external service providers. The position offers the benefits of a global consultancy network, professional development opportunities, and the flexibility of hybrid work models.

Required Skills

Education

Completed vocational training in an IT-related field or a comparable qualification.

Experience

  • Professional experience in 2nd level IT support
  • Demonstrated experience in the administration of Windows-based client and server environments
  • Proven experience with Active Directory, Group Policies, and PowerShell scripting
  • Familiarity with Microsoft 365 administration

Languages

German (Fluent)English (Intermediate)

Additional

  • Must be eligible to work in Germany. Position includes potential for hybrid work arrangements.