Salesforce Application Manager | Salesforce Application Manager (m/w/d)
Mast - Jägermeister SE
Job Summary
As a Salesforce Application Manager at Mast-Jägermeister SE, you will play a pivotal role in the Business Technology department, driving the evolution of the company's Salesforce ecosystem with a specific focus on the Consumer Goods Cloud. Your day-to-day responsibilities include managing complex projects, translating business requirements into technical specifications, and overseeing the entire service lifecycle, from vendor management to incident resolution across all support levels. You will collaborate closely with various business units to implement innovative, efficient solutions while ensuring robust documentation and training. The ideal candidate brings a strong background in CRM, proficiency in Salesforce development and declarative tools, and a proactive, solution-oriented mindset. This position is unique because it combines the tradition of a global family-owned premium spirits manufacturer with a forward-thinking, innovative digital strategy, offering a collaborative environment that values diversity and professional growth.
Required Skills
Education
Completed degree in (Business) Informatics or completed IT vocational training with relevant further education.
Experience
- Several years of professional experience in CRM within international companies
- Proven experience in managing and implementing Salesforce projects
- Professional experience in technical specifications and business requirement analysis
- Experience in system integration and service lifecycle management
Languages
Additional
- Relevant Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, Marketing Administrator) are required.