IT Support Specialist | IT-Mitarbeiter im Bereich nutzerorientierte Services/ Support (m/w/d)

Job Summary

The City of Neckarsulm is seeking an IT Support Specialist to join their Information and Communication Technology team. In this role, you will act as the primary point of contact for internal staff, providing 1st-level support via a ticketing system. Your daily responsibilities include managing client devices (PCs, laptops, and mobile devices), overseeing software distribution, and providing support for standard office applications. You will also play a key role in identity management, including user account administration and access rights, while conducting IT awareness training for employees. This position is ideal for a service-oriented professional who enjoys helping users navigate digital tools. You will be part of a team actively driving administrative digitalization within a public sector environment, benefiting from a stable, permanent contract with flexible working arrangements, professional development opportunities, and comprehensive public sector benefits.