IT Business Analyst Document Services | IT Business Analyst Document Services (m/w/d)

Job Summary

As an IT Business Analyst for Document Services, you will play a pivotal role in the lifecycle management of Document Management Systems (DMS) within a major European banking IT provider. You will be responsible for end-to-end requirements engineering, translating complex business needs into technical specifications, and driving the development of document generation and processing workflows. Your daily activities will include planning and executing quality assurance tests, providing expert 2nd and 3rd-level support, and analyzing market trends to optimize the customer journey. You will act as a consultant to internal departments, ensuring seamless integration of DMS services into banking applications. Working in agile project teams, you will participate in stakeholder workshops and retrospectives to identify innovation potential. This role is ideal for a proactive professional who thrives on bridging the gap between business requirements and technical implementation, offering a unique opportunity to shape the future of digital banking services within a collaborative, large-scale financial environment.