IT Production Employee for Monitoring and Workload Automation | Mitarbeiter (m/w/d) IT-Produktion für Monitoring und Überwachung der Workload Automation

Job Summary

This role involves the crucial monitoring and oversight of batch processes within Workload Automation, operating in a weekly rotating early or late shift. The successful candidate will be responsible for initial analysis of errors and incidents, assigning and tracking fault tickets in incident management systems, and initiating restart and recovery measures to resolve incidents. Additionally, the role includes managing program handovers and special assignments. Ideal candidates will possess fundamental IT knowledge, a strong willingness to learn and expand their skill set, and an abstract understanding of IT processes and the potential impact of incidents. This position is perfect for a reliable, responsible, and self-sufficient individual eager to develop their career in IT operations.