IT Second Level Support Specialist | IT-Mitarbeiter Second Level Supporter (m/w/d)

Job Summary

As an IT Second Level Support Specialist at Köster, a leading German construction firm, you will play a critical role in maintaining the operational efficiency of our nationwide branches and construction sites. Based in our central IT hub in Osnabrück, your daily responsibilities include resolving complex hardware and software incidents, managing ticket progress within our incident management system, and configuring IT equipment including PCs, notebooks, and mobile devices. You will also be responsible for user administration, specifically managing accounts and permissions within Active Directory and Entra ID. This role is ideal for a service-oriented IT professional who enjoys troubleshooting and supporting users with new technologies. We offer a stable, permanent position within a family-oriented company that prioritizes professional development through our internal academy, structured onboarding with a mentorship program, and a comprehensive benefits package including 30 days of vacation and health initiatives.