Technician | Techniker/in (m/w/d)

Job Summary

This Technician role based in Munich involves managing the end-to-end repair and complaints process for technical equipment. You will be the primary point of contact for customers, handling the intake of repair requests, performing technical assessments, and maintaining transparent communication throughout the repair lifecycle. Key responsibilities include generating and submitting cost estimates, managing the logistics of shipping repair devices and spare parts, and ensuring customer satisfaction through efficient problem-solving. To succeed in this role, you should have a solid background in electronics, proficiency with MS Office, and a strong service-oriented mindset. This position is ideal for a motivated professional looking for a stable, long-term opportunity with a reputable staffing agency that offers excellent connections to regional and national companies, along with the potential for permanent placement at the client site.