Service Technician | Techniker/in (m/w/d)
reiss personalmanagement gmbh
Job Summary
This full-time role based in Munich focuses on providing high-quality technical support and repair management for a growing personnel services company. You will be responsible for the end-to-end handling of customer complaints, providing technical assessments for repairs, and ensuring transparent communication regarding repair statuses. Day-to-day tasks include creating cost estimates, managing the shipment of replacement parts, and coordinating logistics for repaired devices. This position is ideal for a service-oriented professional who enjoys problem-solving and technical documentation. The role offers an attractive salary under the IGZ collective agreement, including holiday and Christmas bonuses, with the potential for permanent takeover by the client company. It provides a stable career path within a dynamic environment that values fair cooperation and professional growth.
Required Skills
Education
Completed vocational training as an Electronics Technician for Devices and Systems or a comparable technical qualification.
Experience
- Professional experience in electronics or technical service systems
- Experience in processing customer complaints and technical assessments
- Proven background in customer communication and service-oriented roles
- Experience working with technical systems and logistics processes
Languages
Additional
- Must be able to work full-time in Munich; position is initially via a personnel service provider with an option for permanent hire.
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