Service Technician | Servicetechniker (m/w/d)
wu personal GmbH Berlin
Job Summary
This role is for a Service Technician who will be responsible for providing comprehensive IT support to large enterprises and public sector clients. Day-to-day tasks include processing service orders, troubleshooting hardware, software, and network issues, and providing hands-on, on-site support for client and network devices. The technician will also be involved in the installation and configuration of various IT equipment, from PCs and notebooks to mobile devices, and will meticulously document all activities in a ticketing system. This position offers an attractive opportunity to join a leading IT service provider, supporting critical IT infrastructure for major clients, and includes on-call duty for network-related issues.
Required Skills
Education
Completed IT training or equivalent
Experience
- Completed IT training or 1 year of practical experience in the IT field within the last 3 years
- User experience with a ticketing system or comparable documentation workflow
- Basic network knowledge and experience in solving simple network problems
Languages
Additional
- Driver's License Class B; On-call duty for network topics
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