IT Support Technician | IT-Support-Techniker (m/w/d)

Job Summary

As an IT Support Technician at FERCHAU, you will be responsible for providing comprehensive technical assistance across 1st to 3rd level support tiers. Your daily activities will involve handling IT requests and troubleshooting malfunctions for internal users, both remotely and on-site. You will manage the installation, configuration, and maintenance of hardware and software, while also administering IT systems and networks. The role involves active participation in rollouts, updates, and migrations, alongside maintaining detailed documentation in the knowledge base. This position is ideal for service-oriented professionals who enjoy solving complex technical problems and communicating with both internal teams and external service providers. Joining FERCHAU offers the unique advantage of working for a major technology partner with a vast network of over 130 branches, providing significant professional development opportunities and a strong focus on work-life balance through local placement and corporate benefits.