Head of IT Services & Projects | HEAD OF IT SERVICES & PROJECTS (M/W/D)

Wilken Software Group

Ulm, Donau, Baden-Württemberg, Deutschland
Published Apr 17, 2026
Full-time
Permanent

Job Summary

As the Head of IT Services & Projects, you will be responsible for shaping the future of the IT landscape at Wilken Software Group. Your day-to-day mission involves leading a high-performing team, overseeing the operation and continuous development of IT services including ITSM and security, and steering strategic IT projects aligned with corporate goals. You will act as a central interface between IT, various business departments, and external partners to ensure services are delivered reliably, securely, and efficiently according to SLAs. This role is ideal for a decisive leader with a strong background in modern workplace technologies and change management. The position offers a high level of impact within an independent, foundation-backed company that values sustainability and innovation, providing a modern work environment with flexible hours and extensive employee benefits.

Required Skills

Education

Not specified

Experience

  • Several years of leadership experience in IT services or IT project management
  • Proven track record in developing and mentoring high-performing teams
  • Extensive experience in managing complex IT project portfolios and programs
  • Professional experience in managing external suppliers and contract negotiations
  • Demonstrated experience in driving organizational change and service quality improvements

Languages

Not specified

Additional

  • Permanent full-time contract; requires expertise in modern workplace and cloud technologies (Azure/M365).