Network and System Administrator / IT Service Manager | Netzwerk- und Systemadministrator / IT-Service-Manager (m/w/d)

Job Summary

This role, based in Regensburg, involves managing the day-to-day operations of IT infrastructure and providing critical support services. You will be responsible for monitoring IT systems, handling incident reports via a ticketing system, and serving as the primary contact for first-level support. Key tasks include troubleshooting network issues across LAN, WLAN, and WAN environments, configuring client hardware and mobile devices through MDM tools, and maintaining network components like switches and access points. The position is ideal for a proactive professional who enjoys technical problem-solving and hardware procurement. This role is particularly attractive due to its public service-aligned benefits, including a modern working time model, additional pension schemes, and ongoing professional development opportunities within a stable and supportive team environment.