Onsite IT Service Technician | IT Servicetechniker Onsite (w/m/d)

Job Summary

As an Onsite IT Service Technician in Frankfurt am Main, you will be the primary point of contact for end-users, providing hands-on technical support and ensuring smooth IT operations. Your daily responsibilities include installing, configuring, and commissioning clients and peripheral hardware, as well as managing Windows 10/11 environments and Microsoft 365 services. You will handle incident management and service requests through a ticketing system, following established SLAs. Beyond troubleshooting, you will play a key role in hardware rollouts, office moves, and infrastructure tasks such as cabling and patching. This role is ideal for a service-oriented professional who enjoys direct user interaction and structured problem-solving. The position offers an attractive above-tariff salary, long-term career perspectives within a growing IT service group, and the opportunity to work with modern tools in a professional, team-oriented environment.