IT Service Technician / Windows System Technician | IT-Servicetechniker / IT-Systemtechniker Windows (w/m/d)

Job Summary

As an IT Service Technician in Hannover, you will be the go-to person for on-site support and user assistance within a professional IT service environment. Your daily responsibilities include the installation, commissioning, and maintenance of Windows-based clients, peripheral devices, and general IT hardware. You will handle incident management and service requests, ensuring high service quality through structured ticket documentation and adherence to SLAs. Beyond hardware support, you will assist with Microsoft 365 and Active Directory administration, as well as infrastructure tasks like cabling and patch management. This role is ideal for a service-oriented professional who enjoys hands-on technical work and direct user interaction. The position offers an attractive above-tariff salary, long-term career perspectives in modern IT environments, and a structured onboarding process within a supportive team of over 180 colleagues.