IT Support and System Administrator | IT-Support / Systemadministration (m/w/d)

digatus personal GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Apr 13, 2026
Full-time
Permanent

Job Summary

As an IT Support and System Administrator in Cologne, you will bridge the gap between user support and infrastructure management. Your daily responsibilities involve handling incidents and service requests for hardware and software, providing onsite support, and configuring Windows clients. You will play a key role in IMAC services, supporting rollouts, device replacements, and office moves. Beyond standard support, you will assist with administrative tasks in Active Directory and Microsoft 365 environments, managing user accounts and permissions. This role is ideal for a service-oriented professional looking to deepen their technical expertise in system administration within a structured environment. The position offers a permanent contract with above-tariff compensation and the opportunity to work with modern tools like Jira in a professional IT service setting that values clear processes and long-term career perspectives.

Required Skills

Education

Completed IT vocational training (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, or equivalent).

Experience

  • Professional experience in IT support, onsite support, or system administration
  • Experience in installation, configuration, and provisioning of Windows clients and end-user devices
  • Practical experience using ticket systems and following defined SLA processes
  • Experience in user account and permission management within Active Directory environments

Languages

German (Fluent)English (Basic)

Additional

  • Class B driver's license required. Location: Cologne. Full-time, permanent contract.