IT Support Specialist | Mitarbeiter/-in IT-Support (w/m/d)

Job Summary

As an IT Support Specialist at the University Hospital RWTH Aachen, you will play a vital role in ensuring that digital solutions function reliably within the demanding environments of high-end medicine, research, and teaching. Your daily responsibilities will include the installation, maintenance, and administration of IT systems, as well as providing hands-on support via the IT hotline and in-person consultations. You will be responsible for configuring end-user devices, troubleshooting technical issues, and integrating new systems into routine operations. This position is particularly attractive for those who want their technical work to have a meaningful impact on patient care. Working within the Information Technology division, you will collaborate closely with various departments to continuously develop clinical IT infrastructure. The role offers a structured onboarding process and a highly supportive environment with extensive professional development opportunities, though it requires flexibility for shift work and occasional weekend readiness.