IT Service Engineer | Service Engineer (m/w/d) - 120126-2-STA
BFI Informationssysteme GmbH
Job Summary
As an IT Service Engineer, you will be responsible for providing comprehensive onsite and remote support within IT and Unified Communications and Collaboration (UCC) environments. Your daily activities will involve installing, replacing, and commissioning standardized client hardware such as desktops, workstations, and mobile devices, as well as managing software deployments via imaging or manual installation. You will play a critical role in user account management through Active Directory, maintaining UCC hardware like Cisco IP phones, and handling mobile device repairs. Beyond technical troubleshooting, you will coordinate office moves, manage hardware inventory, and oversee external technicians. This role is ideal for proactive professionals who enjoy a mix of technical tasks and customer interaction. The position offers an attractive package including above-tariff salary, individual professional development opportunities, and the chance to work in complex project environments with potential for permanent takeover by the client.
Required Skills
Education
Completed vocational training in IT or equivalent professional experience
Experience
- Professional experience in IT support (Onsite and Remote)
- Practical experience with Microsoft Active Directory and network environments
- Experience in hardware installation and maintenance for PCs, laptops, and mobile devices
- Experience in ticket documentation and prioritization
- Experience in coordinating with external service providers and technicians
Languages
Additional
- Valid Class B driver's license (passenger car) is mandatory. Location: Stadtallendorf.
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