IT Support Technician | Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Support Technician in Wolfsburg, you will play a vital role in maintaining the IT infrastructure for a market-leading IT solutions provider. Your daily responsibilities involve managing Windows workstations and laptops, installing software such as MS Office, and configuring mobile devices like iPhones and iPads. You will provide both onsite support at service points and remote support for domestic and international locations. This role is highly dynamic, involving ticket-based support, project-specific tasks, and the management of technical escalations. The position is ideal for those who enjoy hands-on hardware interaction and end-user troubleshooting. What makes this role attractive is the long-term perspective with a clear path to permanent employment, 30 days of annual leave, and structured professional development opportunities within a supportive environment that values diversity and personal growth.
Required Skills
Education
Completed technical vocational training or a comparable professional qualification in the IT field.
Experience
- Professional experience in onsite and remote end-user support
- Proven expertise in handling client hardware and mobile devices
- Experience working with Windows client operating systems and standard office software
- Experience in managing technical escalations and ticket-based workflows
Languages
Additional
- Valid Class B driver's license required; Willingness to travel for business purposes; Eligibility to work in Germany via temporary employment (Arbeitnehmerüberlassung) with a path to permanent hire.
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