IT Support Technician | IT Supporter Führerschein (m/w/d)

Herrmann Personaldienste GmbH

Kassel, Hessen, Hessen, Deutschland
Published Apr 9, 2026
Full-time
Permanent

Job Summary

As an IT Support Technician, you will be the primary point of contact for technical assistance, operating both at a service desk and through a ticket system. Your daily responsibilities include the configuration and support of mobile devices such as iPhones, iPads, and scanners, as well as performing IMAC-D (Install, Move, Add, Change, Delete) and Break & Fix tasks. You will be responsible for the physical delivery, assembly, and commissioning of PCs, notebooks, monitors, and printers. This role is ideal for a hands-on professional who enjoys direct customer interaction and hardware management. The position is particularly attractive as it offers a gateway into one of Europe's leading IT service providers, featuring flat hierarchies, modern workstations, and a clear path toward permanent employment. You will benefit from a structured 40-hour work week, up to 30 days of vacation, and a supportive environment within a company that manages numerous DAX-listed corporations.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronics Technician (IT Systemelektroniker), or a similar technical qualification.

Experience

  • Professional experience within a large-scale corporate customer environment
  • In-depth hardware knowledge specifically focused on HP, Lenovo, printers, and mobile devices
  • Practical experience in handling Windows 10 and iOS operating systems
  • Experience working with professional IT ticketing systems
  • Experience performing Install, Move, Add, Change, and Delete (IMAC-D) activities

Languages

German (Fluent)

Additional

  • Valid driver's license required. Must be willing to participate in a rotating on-call standby shift (service hours 06:00 – 22:00). Physical resilience required for the delivery and assembly of hardware.