IT Onsite Support Technician | Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will be the primary point of contact for technical hardware and software issues at a major IT service provider near Potsdamer Platz. Your day-to-day responsibilities include performing IMAC (Install, Move, Add, Change) activities, troubleshooting hardware onsite, and managing ticket queues. You will be responsible for setting up and dismantling workstations, imaging notebooks, and managing mobile devices, including providing initial instructions to users. Additionally, you will provide technical support for both in-person and remote meetings. This role is ideal for a customer-oriented professional who enjoys hands-on technical work and direct user interaction. The position offers an attractive career path within Europe's largest IT service provider, featuring flat hierarchies, modern workspaces, and a high probability of permanent employment. The role operates on a 40-hour weekly schedule with shifts between 7:00 AM and 7:00 PM.