IT Technician 2nd Level Support | IT Techniker 2nd Level Support (m/w/d):

puro Personaldienstleistung GmbH

Dachau, Bayern, Deutschland
Published Apr 8, 2026
Full-time
Permanent

Job Summary

As an IT Technician in 2nd Level Support, you will be the primary point of contact for resolving complex hardware and software issues within a professional client-server environment. Your day-to-day responsibilities involve the installation, configuration, and maintenance of notebooks, PCs, and peripheral devices, ensuring all client systems operate smoothly. You will perform hardware replacements as needed and meticulously document all technical interventions within a ticketing system. This role requires a hands-on professional who enjoys direct user interaction and problem-solving. The position is particularly attractive due to its competitive salary of up to €50,000 per annum, flexible working hours, and a supportive team environment. Based in Dachau, this full-time, permanent role offers the opportunity to work with modern IT tools while receiving personalized career coaching and professional development support from the hiring partner.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration or equivalent); specifically excludes retraining programs.

Experience

  • At least 1 year of professional experience in IT Support
  • Professional experience in 2nd level support for client systems and end-user devices
  • Proven experience in hardware replacement and software configuration
  • Experience in technical documentation and customer consulting

Languages

German (Fluent)English (Basic)

Additional

  • Valid driver's license and personal mobility required; location: Dachau; full-time permanent contract.