IT Service Technician Onsite Support 2nd Level | IT Servicetechniker Onsite Support 2nd Level (m/w/d)

Job Summary

As an IT Service Technician for Onsite 2nd Level Support, you will be the direct point of contact for clients in St. Leon-Rot, ensuring their hardware and software systems run smoothly. Your day-to-day responsibilities involve performing 2nd level support for client systems, replacing hardware such as notebooks and PCs, and troubleshooting complex technical issues. You will be responsible for documenting all technical processes within a ticket system while providing professional consultation to end-users. This role is ideal for a service-oriented professional who enjoys hands-on hardware interaction and active problem-solving in a dynamic onsite environment. The position offers a family-like atmosphere with flat hierarchies and the security of a permanent contract through a temp-to-hire model, allowing you to gain practical experience while working toward a long-term career with the client.