IT Support Specialist | IT mit dem Schwerpunkt Support (M/W/D)

Job Summary

As an IT Support Specialist at the Kissel Group, you will play a vital role in ensuring the seamless operation of the company's technical infrastructure. Your day-to-day responsibilities involve the installation, configuration, and maintenance of hardware and software both on-site and remotely. You will act as the primary point of contact for employees, managing the entire lifecycle of IT requests and incidents through a dedicated ticketing system. Beyond troubleshooting, you will contribute to the creation of IT guidelines and documentation, and participate in various IT projects, with the opportunity to take ownership of specific initiatives. This role is ideal for a service-oriented professional who enjoys problem-solving within a Microsoft-centric environment. The position is particularly attractive due to its permanent contract, mobile work options, and a comprehensive benefits package including vacation and Christmas bonuses, employee discounts, and fitness subsidies.