IT Service Technician | IT Servicetechniker [m/w/d]

Job Summary

As an IT Service Technician at Bolde GmbH, you will serve as the primary point of contact for medium-sized clients, providing both remote and on-site support. Your daily responsibilities involve managing First and Second-Level support tickets, troubleshooting hardware and software issues, and maintaining Microsoft-based IT environments. You will be responsible for the installation and configuration of clients, printers, and mobile devices, as well as documenting technical solutions in a knowledge base. This role is ideal for proactive problem-solvers who prefer structured, forward-thinking IT maintenance over reactive 'firefighting.' The position is particularly attractive due to its integration into the larger GBC Group, offering a company car for private use, permanent employment, and clear professional development paths through certifications and specialized training in modern Microsoft technologies.