IT Support Technician (Onsite) | IT Techniker (m/w/d) im Onsite Support - Referenznummer: 080426-2-MAG
BFI Informationssysteme GmbH
Job Summary
As an IT Support Technician in Magdeburg, you will be responsible for ensuring the smooth operation of diverse IT systems through direct onsite support. Your daily activities will involve troubleshooting hardware and software issues at the 1st and 2nd level, handling customer inquiries via phone and email, and performing physical hardware setups and relocations. You will also play a key role in IT projects and hardware rollouts, while maintaining accurate asset data in the system. This position is ideal for those who enjoy hands-on technical work and direct user interaction. The role is particularly attractive for both experienced professionals and career changers, offering above-tariff salaries, individual training opportunities, and the chance to work in complex project environments with potential for permanent hire by the client.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Initial professional experience in 1st and 2nd level IT support
- Experience in hardware assembly, disassembly, and workstation relocation
- Practical knowledge of standard IT hardware components
- Experience in troubleshooting and fault analysis in a multi-system landscape
Languages
Additional
- The application must include a CV, availability, salary expectations, and a contact phone number. The role is based in Magdeburg.
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