2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves the administration and maintenance of complex Windows and Linux server environments within a professional 2nd level support framework. You will be responsible for analyzing and resolving technical malfunctions in IT infrastructure, including network and server systems. Day-to-day tasks include collaborating with 1st and 3rd level support teams, documenting IT processes, and optimizing system performance using modern monitoring tools. You will also play a key role in implementing security policies, patches, and updates, while supporting major projects like migrations and automation initiatives. This position is ideal for a communicative technical expert who values data security and continuous learning. The role offers the unique opportunity to work with a wide array of modern technologies—from virtualization and cloud platforms to automation tools—within a stable, permanent employment structure that encourages professional certification and growth.