IT System Engineer - Voice & Unified Communications | IT System Engineer - Voice & Unified Communications (gn)
HORNBACH Baumarkt AG Zentralverwaltung
Job Summary
As an IT System Engineer for Voice & Unified Communications, you will be a key player in managing a modern communication landscape across 170 markets and multiple logistics sites. Your day-to-day responsibilities involve planning, building, and integrating corporate-wide communication solutions, ranging from traditional telecommunications to advanced Unified Communications (UC) platforms. You will lead international rollouts and migrations, create technical documentation, and develop future-proof communication strategies. Beyond implementation, you will provide 2nd-level support, troubleshooting system disruptions, and ensuring high availability through monitoring and quality assurance. This role is ideal for a proactive professional who enjoys technical problem-solving and wants to shape the UC strategy of a stable, family-owned company. The position offers a high degree of flexibility with mobile work options, flat hierarchies, and a strong focus on work-life balance, making it an attractive opportunity for engineers looking to grow within a large-scale international environment.
Required Skills
Education
Degree in Computer Science, Business Informatics, Communications Engineering, Network Technology, or a completed technical vocational training (e.g., IT Specialist/Fachinformatiker).
Experience
- Professional experience with Unified Communications, VoIP, SIP, SBC, or Teams telephony
- Experience in planning and executing international rollouts and system migrations
- Experience in 2nd level troubleshooting and system analysis
- Experience in creating technical documentation and communication strategies
Languages
Additional
- Participation in on-call rotation (Bereitschaftsdienst) is required to ensure 24/7 system availability. Full-time or part-time options available.
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