IT Systems Integration Specialist | Fachinformatiker für Systemintegration (m/w/d)
FERCHAU GmbH Niederlassung Köln
Job Summary
As an IT Systems Integration Specialist, you will be responsible for the daily management and continuous development of complex IT infrastructures. Your core responsibilities include installing, configuring, and maintaining hardware and software components while providing critical 1st and 2nd level support to resolve technical disruptions. You will play a key role in IT projects, including system rollouts and migrations, and ensure operational excellence through meticulous documentation and user training. This position is ideal for service-oriented professionals who enjoy a mix of hands-on technical troubleshooting and collaborative project work. The role is particularly attractive due to its high level of flexibility, offering mobile work options, professional development opportunities, and a comprehensive benefits package including childcare subsidies and vacation bonuses. You will join a diverse team at FERCHAU, working on exciting projects for well-known clients across various technology sectors.
Required Skills
Education
Completed vocational training as an IT Systems Integration Specialist (Fachinformatiker für Systemintegration) or a comparable qualification.
Experience
- Professional experience in IT support and handling ticket systems
- Practical experience in the installation, configuration, and maintenance of IT hardware and software
- Proven experience in managing Windows and/or Linux environments
- Experience in documenting IT processes and creating technical manuals
- Background in supporting IT projects, rollouts, and migrations
Languages
Additional
- Must demonstrate a structured approach to project work and a strong service-oriented mindset for customer support.
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