IT Asset Management Specialist | Mitarbeiter/-in (w/m/d) im Bereich IT-Asset Management
Uniklinik RWTH Aachen
Job Summary
This role involves the comprehensive administration and configuration of mobile and stationary end-user devices within an IT Asset Management department. Day-to-day, you will manage apps, configuration profiles, and compliance policies across Windows, macOS, iOS, and Android platforms using systems like Microsoft Intune. Beyond device management, you will maintain multimedia and communication systems, handle IP-TV solutions, and provide high-level VIP support for senior staff. The position requires a proactive professional to plan and document IT projects, conduct user training, and resolve service requests via a ticketing system. This role is particularly attractive due to its wide range of technical responsibilities, a structured onboarding process, and extensive employee benefits including 30 days of vacation, a company pension scheme, and significant professional development opportunities with over 300 training paths available.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable IT qualification.
Experience
- Professional experience in IT system integration or a comparable IT field
- Proven experience in the administration and use of various IT management consoles
- Practical experience with Microsoft Service Manager or similar ITSM systems
- Experience in planning, implementing, and documenting IT and multimedia projects
- Experience in providing technical support and handling service requests/incidents
Languages
Additional
- Initial contract is limited to 1 year under the Part-Time and Fixed-Term Employment Act (§14 Abs.1 Satz 1 TzBfG) with an option for extension. Full-time position (38.5 hours/week) with part-time options available.
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