IT Support Specialist | IT Support Spezialist (m/w/d)

Akkodis Germany Tech Experts GmbH

Gütersloh, Nordrhein-Westfalen, Deutschland
Published Jul 15, 2025
Full-time
Fixed-term

Job Summary

This role involves providing crucial 1st and 2nd-level IT support, ensuring seamless operation for users. The specialist will handle technical inquiries related to Windows 10, Office 365, Teams, and OneDrive, while also managing user accounts in Microsoft AD and Azure AD, including password resets and access rights. A key responsibility is maintaining the functionality of various devices like smartphones, tablets, and print servers. The ideal candidate will have a background in IT, proven experience in IT support, and strong proficiency in Microsoft technologies and cloud solutions. The position offers a long-term project with a hybrid work model, a supportive team, and opportunities for professional development.

Required Skills

Education

Completed IT training, e.g., IT Specialist for System Integration

Experience

  • Initial to several years of experience in IT support
  • Professional experience with Windows 10, Microsoft 365, Azure AD, and modern cloud technologies
  • Experience with mobile devices, printing solutions, and software distribution
  • Experience with ticket systems

Languages

German (Fluent)

Additional

  • Temporary contract (minimum 12 months); Located in Gütersloh or Dortmund, Germany; Hybrid work model (approx. 60% remote)