Onsite IT Support Specialist | Onsite Supporter (m/w/d) in Stuttgart
Akkodis Germany Tech Experts GmbH
Job Summary
This role involves providing comprehensive onsite and remote IT support to users, focusing on the configuration, handling, and troubleshooting of various IT components. The specialist will be responsible for installing, moving, adding, changing, and deleting IT equipment, including PCs, notebooks, printers, mobile data terminals, and Apple devices. A key part of the job is managing and resolving incident tickets, offering support for both hardware and software issues. The ideal candidate will possess strong IT and hardware knowledge, particularly with Windows 10 and Apple iOS, and demonstrate excellent customer service skills. This position offers the flexibility of hybrid work, a supportive team environment, and opportunities for professional development within a global network.
Required Skills
Education
Not specified
Experience
- Professional experience in IT customer support
- Experience with MAC-D (Install, Move, Add, Change, Delete) processes
- Experience in installing and configuring PCs, notebooks, and peripherals
- Experience in resolving IT incident tickets (Break & Fix)
Languages
Additional
- Valid driver's license (PKW Führerschein)
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