Team Lead Onsite Support | Teamleiter Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Team Lead Onsite Support, you will take on a pivotal role in optimizing existing workflows and ensuring high service quality through internal order coordination. You will be responsible for the technical leadership of a team of 10-15 technicians, coordinating their deployments and service times. This position involves active participation in regular client meetings and managing key user and end-user support. The ideal candidate will have experience in team leadership, escalation management, and proficiency with Google Suite, Office 365, and Windows operating systems. This role offers an attractive salary, 30 days of annual leave, professional development opportunities, and a long-term career perspective within a market leader in Managed Services.
Required Skills
Education
Not specified
Experience
- Professional experience in team leadership
- Professional experience in escalation management
- Routine in dealing with key users and end-user support
Languages
Additional
- Not specified
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