IT Support Specialist | Fachinformatiker*in (d/w/m) IT-Support - unbefristet
studierendenWERK BERLIN AdöR
Job Summary
As an IT Support Specialist at studierendenWERK BERLIN, you will be the primary point of contact for first-level support, ensuring the smooth operation of IT systems, networks, and applications for an organization serving over 175,000 students. Your daily responsibilities include managing users and devices within Active Directory, configuring hardware such as laptops and thin clients, and resolving technical disruptions. Beyond troubleshooting, you will handle administrative tasks, conduct reporting for department leadership, and onboard new employees regarding IT systems. This permanent position is ideal for a proactive professional who enjoys a mix of technical administration and user-oriented communication. The role offers a secure workplace with flexible working hours, mobile work options, and a comprehensive benefits package including a company pension and health programs, all within a meaningful social context in the heart of Berlin.
Required Skills
Education
Completed vocational training in the IT field (e.g., Fachinformatiker or equivalent).
Experience
- Professional experience in IT system administration and network structures
- Proven experience in managing users and devices within Active Directory
- Experience in hardware and software installation and configuration
- Experience in first-level support and incident management
Languages
Additional
- Permanent full-time contract (39 hours/week). Location: Hardenbergstraße, Berlin. Requires independent and self-reliant working style.